Our Guest Guarantee
24/7 On Holiday Support
Our team is on hand to help you with your every need during your stay, our aim is to make you as comfortable as possible. If you have an emergency or you have locked yourself out [it happens…] we will be available to assist you.
Safe and Secure Payments
We use PayPal & KigoPay to provide the highest levels of security for all of our guest transactions. PayPal and KigoPay use the highest levels of encryption to make sure your payments and details remain safe and secure.
Book With Confidence
We ensure the highest level of service, safety, maintenance and cleanliness across all of our properties. Our properties are professionally cleaned with all bedlinen and towels freshly laundered and pressed before our next guests arrive.
Complimentary tea, coffee, shampoo, conditioner, shower gel and other little touches are provided as a given at all of our properties. However, If you’d like something specific, please don’t hesitate to place your request with our Concierge Service
Living in the South West has given us the opportunity to discover the best local coffee shops, restaurants and days out around…for more information/tips on where is best to visit, any local events and festivals that are worth hitting up, give us a call and we can help tailor your choices.
Entertainment / Technology
All of our properties are setup with WiFi so that online entertainment such as Netflix, Prime Video, emails and music streaming can still be accessed and used on personal smart phones/tablets if required.